Great, gifting glory! The power, the glory, the kingdom is yours. Plus of course, a remarkable and truly unique and fun card. All our cards feature large, intricately handmade components that pop up on opening in full colour - some also scream and shake. Designed to surprise and make people laugh. These cards are your gift (other than yourself, of course)! You can also detach most of the 3D pop ups from the cards, and keep them as little decorations. Hang them on your Christmas tree or display on the mantle! Your loved ones won't forget opening these cards any time soon

Oh you silly dill! If you accidentally make a mistake when ordering, i.e. wrong delivery address or misspell something, please let us know via email (hello@unhingedgifts.com) or live chat as soon as possible. If your glorious order has not yet been fulfilled we can normally remedy the mistake for you, you spud. Unfortunately if the order has already been processed and/or dispatched we can no longer make any amendments.

Other than exceptionally outrageous and hilarious 3D pop up art?! What more could you want?! All our 3D pop up cards also include a blank, internal, pull out card where you can add a personal note onto. You will see a bright hand pointing and this will pull out the little card inside. You can also detach most of the pop ups from the cards, and keep them as little decorations. Hang them on your Christmas tree or display on the mantle! The 3D scream & shake cards all have in-built speakers and batteries and will play their insane sounds and move upon opening. They can play ~2000 times each, lasting 20 seconds each time. All cards also include paper envelopes and are all FSC certified and made with responsibly sourced paper.

Oh no! A lost and lonesome card, our greatest fear. If this has happened please email us (hello@unhingedgifts.com) and we will look into it for you. Please keep in mind that postage delays are outside our control, but we will always do our best to help you! Cards are delivered by Royal Mail and can sometimes be hiding amongst your daily letters/mail instead of with your parcel deliveries. Please ensure you check these areas, particularly if going to businesses or if there are communal areas where letters are dropped etc.

Ah, excellent choice my friend. To use/activate the butterfly: 1) Have your magnificent card semi closed in front of you 2) Twist the top half of the butterfly ~10-15 times 3) Pinch the top (where the elastic and hook are) so that the butterfly doesn't fly off 4) Slide Mrs Butterbutt into your now slightly evil card 5) You're ready! As soon as the card is opened, it will shoot out! Things of note: - Don't worry if you mess it up a few times! Our butterflies are designed to be reused - If you need, you can gently twist the top half and let it fly out of your hands a couple of times to get the hang of how it works! - Be careful not to over twist/wind as this can snap the butterfly! You will feel the elastic tighten and push back against your hand as you wind it up, but remember it doesn't need to be super tight to work really well!

Don't worry! When you first open our 3D scream & shake cards they will automatically start their unhinged performance, however they have been designed to stop after x3 loops so that you can then easily (and sanely) write your personal message inside without issue. As soon as you close the card and re-open it again, the loop will activate and start singing and shaking again!

Ahh, a mischevious deviant you must be! We like it. If adding an 'exploding butterfly' you will be able to wind up a small, fluttering (paper) critter so when loved ones open their card it explodes out at them! You know what, just enjoy some videos of it in action... Please note: The butterfly will be sent 'inactive' so it won't fly out at you on opening. This means you can safely open your card, add your personal message then when ready, wind it up, pop it inside and unleash the madness.

Our cards will be sent to you in protective, hard-backed postage envelopes. Any packaging that is either a brown, kraft envelope or a colourful elephant's butt are our external postal envelopes. Inside every one of these is another, lovely, traditional envelope. You just need to tear open these outer hard envelopes to see what card is inside, then you can write your personal message inside too! If it helps, this is what the elephant packaging looks like >

Once an order has been placed and processed, we are sadly unable to cancel it. Sorry.

We want you to be completely satisfied with your glorious card. If you are not, we are here to help! Our returns policy lasts for 14 days from the date of delivery. If 14 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused, in the original packaging and in the same condition that you received it. To initiate a return, please contact our team at hello@unhingedgifts.com. We will then authorise and provide you with a return address and instructions on how to return your item. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed via your original method of payment. Please note that shipping costs are non-refundable and returns are at your own cost.

Ho ho hoooly sh*t it's Christmas - so get gifting! Don't worry, we will be working our little buttocks off until the last possible minute to ensure your orders are received in time. Currently (week commencing 09/12/24) we have no delay on dispatch and all orders are being dispatched within one business day of ordering - yeehaw. We will update here if anything changes. Please view the below to see service updates from Royal Mail about your local area's current delivery times - https://www.royalmail.com/service-update Advised cut off times for delivery before Christmas day: Standard delivery > Wednesday 18 Dec 2024, 12pm Priority delivery > Friday 20 Dec, 12pm Express (Next Business Day) > Saturday 21 Dec, 1pm (*regional areas +1 day) Guaranteed Xmas Delivery > Monday 23 Dec 12pm (this option will be available the week before Xmas)

Everything is dispatched from our London warehouse! Although we wouldn't mind if our office was based here, But alas it's not because your cards would get wet.

We send all of your superb gifts via our Royal Mail courier pals!

You can view a detailed breakdown of all our postage options here: https://www.unhingedgifts.com/shipping-policy

The billing address is your personal address, this normally needs to match the bank card you are using to purchase your glorious gift. This is so your banking provider accepts the transaction. The shipping/delivery address is where you want the glorious card sent to. For example, this is the address of your friend, co-worker, pet, Mother, whoever will receive the present. Otherwise if sending to yourself, simply add your own address or tick 'same as billing address'.

We post to everywhere in the UK, the land of monstrous killer cows but more importantly, these incredible cards - take that cows. Should you like to have an item delivered internationally you can also shop our Aussie store here > https://www.unhingedcards.com/ USA store here > https://www.unhingedgift.com/ We also have an Amazon store and are available on Not On The High Street .

We will email you once your order has been collected by our Royal Mail courier pals and is en route to you!

Absolutely! Simply add their details under 'delivery address' at check out, and this is where we will deliver the items to. The 'billing address' is your own and should match the payment card you're using, and it's ok if this is different to the shipping.

Due to so many cards being sent directly to lucky recipients, we include absolutely no paperwork inside any order! There will be no pricing, billing details nor receipts alongside your items. Everything will be emailed to the address supplied at check out instead.